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Oracle Utilities Customer to Meter and Customer Cloud Service 2025 Implementation Professional 1z0-1196-25 Prüfungsfragen mit Lösungen (Q11-Q16):

11. Frage
An adjustment is based on an Adjustment Type. Which three statements are correct regarding Adjustment Types?

A. They control how adjustments appear on a customer's bills.
B. They can default an Adjustment Amount to adjustments.
C. They control the valid Adjustment Profiles that adjustment types can belong to.
D. They control the valid Service Agreement (SA) Types that adjustments can be linked to.
E. They control whether a rate is to be called to calculate an adjustment amount.

Antwort: A,B,E

Begründung:
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, anAdjustment Typedefines the characteristics and rules for creating adjustments, which are financial transactions that modify a service agreement's balance. The Oracle Utilities Customer to Meter Billing Guide provides detailed insights into Adjustment Types:
Statement A: They control how adjustments appear on a customer's bills.This is correct.
Adjustment Types specify how adjustments are presented on bills, including descriptions, formatting, and whether they are shown as separate line items or aggregated.
Statement C: They can default an Adjustment Amount to adjustments.This is correct. Adjustment Types can be configured to default a specific amount (e.g., a fixed $50 credit), simplifying the creation of standard adjustments.
Statement D: They control whether a rate is to be called to calculate an adjustment amount.This is correct. Adjustment Types can define whether a rate schedule is used to calculate the adjustment amount (e.g., for usage-based adjustments) or if a fixed or manual amount is applied.
The Oracle Utilities Customer to Meter Configuration Guide elaborates that Adjustment Types are highly configurable, allowing utilities to tailor adjustments to specific business needs, such as promotional credits, error corrections, or regulatory fees. These settingsensure that adjustments are processed consistently and integrated with billing and financial systems.
The other statements are incorrect:
Statement B: They control the valid Adjustment Profiles that adjustment types can belong to.This is incorrect, as Adjustment Profiles are not a standard concept in the system; approval profiles may exist, but they are not controlled by Adjustment Types.
Statement E: They control the valid Service Agreement (SA) Types that adjustments can be linked to.This is incorrect, as SA Types are associated with adjustments indirectly through account or service agreement configurations, not directly via Adjustment Types.
Practical Example:A utility creates an Adjustment Type for a "New Customer Credit" with a default amount of $25 (Statement C), configured to appear as a distinct line item on the bill (Statement A). The Adjustment Type also specifies that no rate calculation is needed (Statement D), as the amount is fixed. When applied to a service agreement, the adjustment reduces the balance by $25 and is clearly displayed on the customer's bill.
The Oracle Utilities Customer to Meter User Guide highlights that Adjustment Types streamline financial corrections and promotions, ensuring transparency and accuracy in customer billing.
Reference:
Oracle Utilities Customer to Meter Billing Guide, Section: Adjustment Types and Configuration Oracle Utilities Customer to Meter Configuration Guide, Section: Adjustment Processing Oracle Utilities Customer to Meter User Guide, Section: Managing Adjustments

12. Frage
Which two statements correctly describe important concepts about service points?

A. One service point exists for a property where multiple metered services are delivered.
B. A premise may have zero, one, or more service points linked to it.
C. A service point may have one or more metered devices installed at the same time.
D. Over time, different metered devices may be installed at a service point.
E. A service point's status indicates if the installed device is turned off.

Antwort: B,D

Begründung:
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, aservice pointrepresents a location where a utility service is delivered, such as a meter installation point. The Oracle Utilities Customer to Meter Configuration Guide explains:
Statement A: "Over time, different metered devices may be installed at a service point." This is correct, as service points can have different devices (e.g., meters) installed or replaced over time due to upgrades or maintenance.
Statement B: "A premise may have zero, one, or more service points linked to it." This is also correct, as a premise (e.g., a property) can have multiple service points for different services (e.g., electric, water) or none if no services are active.
The other statements are incorrect:
Statement C: A service point's status indicates its operational state (e.g., active, inactive), not specifically whether the installed device is turned off.
Statement D: A service point typically has one metered device installed at a time, though multiple measuring components may be associated with that device.
Statement E: Multiple service points can exist for a property with multiple metered services, not just one service point.
Thus, the correct answers areAandB, reflecting the system's service point management.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Service Point Management Oracle Utilities Customer to Meter Implementation Guide, Chapter: Device and Service Point Configuration

13. Frage
Operational devices can be assets or components such as smart meters, analog meters, communication components, or communication relays. Which two statements are true about components?

A. Components have a disposition that tracks their location and status.
B. Components cannot be thought of as a class of assets.
C. Components are attached to assets.
D. Components can be installed at locations.
E. Components cannot have specifications.

Antwort: A,C

Begründung:
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter,operational devicesinclude bothassets(e.g., meters) andcomponents(e.
g., registers, communication modules). The Oracle Utilities Customer to Meter Configuration Guide provides clarity on the characteristics of components:
Statement C: Components have a disposition that tracks their location and status.This is correct.
Components have a disposition record that tracks their current location (e.g., installed at a service point, in storage) and status (e.g., active, inactive), enabling precise asset management and lifecycle tracking.
Statement D: Components are attached to assets.This is also correct. Components are sub-elements attached to primary assets, such as a communication module attached to a smart meter, enhancing the asset's functionality.
The Oracle Utilities Customer to Meter Implementation Guide elaborates that components are integral to asset configurations, particularly for complex devices like smart meters, which may include multiple components (e.
g., registers for measuring consumption, communication modules for data transmission). The disposition of components ensures that utilities can track their whereabouts and operational status, which is critical for maintenance, replacement, and inventory management.
The other statements are incorrect:
Statement A: Components cannot be thought of as a class of assets.This is incorrect, as components are considered a class of assets in the system, albeit subordinate to primary assets like meters.
Statement B: Components can be installed at locations.This is incorrect, as components are attached to assets, which are installed at locations (e.g., service points), not directly installed themselves.
Statement E: Components cannot have specifications.This is incorrect, as components can have specifications defining their manufacturer, model, and technical details, similar to primary assets.
Practical Example:A smart meter (asset) has a communication module (component) attached to it. The communication module's disposition record indicates it is installed at a service point with the meter and is active. If the module fails, the disposition is updated to "in repair," and the system tracks its movement to a repair facility. The module's specification details its model and compatibility with the meter, ensuring proper replacement.
The Oracle Utilities Customer to Meter User Guide emphasizes that component tracking via disposition and attachment to assets is essential for managing complex metering infrastructures, particularly in utilities adopting advanced metering technologies.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Asset and Component Management Oracle Utilities Customer to Meter Implementation Guide, Chapter: Operational Device Management Oracle Utilities Customer to Meter User Guide, Section: Managing Components

14. Frage
Which three statements are true regarding Financial Transaction creation algorithms?

A. They control how the current balance is affected.
B. They control if and how the General Ledger entries are created.
C. They control how the payoff balance is affected.
D. They control when a Financial Transaction's details are ready to be posted to the General Ledger.
E. They control when a Financial Transaction is to be swept onto a bill.

Antwort: A,B,D

Begründung:
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter,Financial Transaction creation algorithmsgovern how financial transactions are generated and processed. The Oracle Utilities Customer to Meter Billing Guide specifies:
Statement C: "They control when a Financial Transaction's details are ready to be posted to the General Ledger." This is correct, as algorithms determine the timing of General Ledger (GL) posting based on transaction status.
Statement D: "They control if and how the General Ledger entries are created." This is also correct, as algorithms define whether GL entries are generated and the structure of those entries (e.g., debit/credit accounts).
Statement E: "They control how the current balance is affected." This is correct, as financial transactions directly impact the account's current balance, and algorithms dictate how these updates occur.
The other statements are incorrect:
Statement A: The payoff balance is typically managed by payment algorithms, not financial transaction creation algorithms.
Statement B: The sweeping of financial transactions onto a bill is controlled by bill completion processes, not financial transaction creation algorithms.
Thus, the correct answers areC,D, andE, as they align with the role of financial transaction creation algorithms.
Reference:
Oracle Utilities Customer to Meter Billing Guide, Section: Financial Transactions and General Ledger Oracle Utilities Customer to Meter Implementation Guide, Chapter: Financial Transaction Processing

15. Frage
What is the recommended way an adjustment can be levied when a service agreement is created?

A. Plug-in an algorithm into the SA Activation plug-in spot to create an adjustment on the service agreement's SA Type.
B. Define an Adjustment Type on the service agreement's SA Type.
C. Plug-in an Enter or Exit algorithm on the Active state of the service agreement's business object to create an adjustment.
D. Define an Adjustment Type on the service agreement's start option.

Antwort: A

Begründung:
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter,adjustmentsare financial transactions used to modify a service agreement's balance, such as applying credits or charges. When aservice agreementis created, an adjustment may be needed to account for initial fees, promotional credits, or other financial considerations. The Oracle Utilities Customer to Meter Configuration Guide recommends that the best way to levy an adjustment at service agreement creation is toplug-in an algorithm into the SA Activation plug-in spot to create an adjustment on the service agreement's SA Type.
TheSA Activation plug-in spot, defined in the Service Agreement Type (SA Type), is a configuration point where algorithms can be attached to execute specific actions when a service agreement is activated (i.e., transitions from "Pending Start" to "Active"). By plugging in an adjustment creation algorithm, the system automatically generates the appropriate adjustment transaction as part of the activation process. This approach ensures that the adjustment is consistently applied, auditable, and aligned with the SA Type's business rules.
For example, a utility might configure an SA Activation algorithm to create a $50 setup fee adjustment for new residential electric service agreements. When the service agreement is activated, the algorithm triggers the adjustment, updating the service agreement's balance and posting the transaction to the General Ledger (GL).
The Oracle Utilities Customer to Meter Implementation Guide emphasizes that using the SA Activation plug- in spot is the recommended method because it integrates seamlessly with the service agreement lifecycle, reduces manual intervention, and supports complex logic (e.g., conditional adjustments based on customer class or service type).
The other options are incorrect for the following reasons:
Option A: Define an Adjustment Type on the service agreement's SA Type.An Adjustment Type defines the characteristics of an adjustment (e.g., GLaccount, approval rules) but does not specify when or how it is levied during service agreement creation.
Option C: Define an Adjustment Type on the service agreement's start option.Start options control initial settings for service agreements (e.g., billing frequency) but are not used to define adjustments.
Option D: Plug-in an Enter or Exit algorithm on the Active state of the service agreement's business object to create an adjustment.While business object state transitions can trigger algorithms, this is not the recommended approach, as it is less specific to the activation process and may complicate lifecycle management.
Practical Example:A utility offers a $25 welcome credit for new gas service agreements. They configure an SA Activation algorithm in the SA Type for gas services to create a credit adjustment of $25 when the service agreement is activated. When a customer signs up and the agreement activates, the algorithm automatically applies the credit, reducing the service agreement's balance and notifying the billing system.
The Oracle Utilities Customer to Meter User Guide highlights that the SA Activation plug-in spot provides a robust, automated solution for adjustments, ensuring consistency and scalability across large customer bases.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Service Agreement Type and SA Activation Plug-in Spot Oracle Utilities Customer to Meter Implementation Guide, Chapter: Adjustments and Service Agreement Management Oracle Utilities Customer to Meter User Guide, Section: Service Agreement Activation

16. Frage
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